Aku ini anak Teknik Informatika tapi aku ikut research membernya lab TEKMI (Teknologi Ekonomi) milik anak Teknik Industri. KOq bisa gitu?? ya bisa aja, kan dibuka untuk umum. AKu tertarik dengan bisnis jadi aku ikut aja, nambah ilmu selain dari ilmu kuliah.
Nah.. minggu ini aku dapet pelajaran tentang QFD. Apa itu QFD? di judul sudah ada kepanjangannya. QFD merupakan salah satu metode perancangan dan pengembangan produk. Berikut ada pengertian dan sedikit penjelasan tentang QFD yang aku dapat dari wikipedia, namun masih pake' english. Bisa kan mengartikan?? pasti bisalah...
Quality function deployment (QFD) is a “method to transform user demands into design quality, to deploy the functions forming quality, and to deploy methods for achieving the design quality into subsystems and component parts, and ultimately to specific elements of the manufacturing process.” [1], as described by Dr. Yoji Akao, who originally developed QFD in Japan in 1966, when the author combined his work in quality assurance and quality control points with function deployment used in Value Engineering.
QFD is designed to help planners focus on characteristics of a new or existing product or service from the viewpoints of market segments, company, or technology-development needs. The technique yields graphs and matrices.
QFD helps transform customer needs (the voice of the customer [VOC]) into engineering characteristics (and appropriate test methods) for a product or service, prioritizing each product or service characteristic while simultaneously setting development targets for product or service.
Waduh panjang ya?? berikut langkah-langkah QFD.
iterasi 1: HOQ (House of Quality)
iterasi 2: Perencanaan KOmponen (Part Deployment)
iterasi 3: Perencanaan Proses (Process Deployment)
iterasi 4: Perencanaan Manufaktur (Manufacturing Deployment)
Sekian dulu tentang QFD, kalo ada yang baru lagi aku kabari dech...
Label: BISNIS